We get it, we change our minds too! We wish we could, but once an order is placed we cannot change or cancel it at this time. If the item(s) does not work, be sure to exchange for the preferred product or return for a refund.

We want to talk to you too! Contact us with questions, concerns or feedback. We will make sure to get back to you within 48 hours. However, please note that inquiries sent on Friday will be answered the following Monday, but possibly sooner.

You can contact us on our contact form, or use the chat function on this page.

We currently ship to Denmark, Sweden, Norway, Germany and Dach-Benelux. Contact us to find out more about shipping to another destination.

Standard shipping usually takes 1-3 days. Selected products that are in remote storage will normally take 3-5 days. International delivery times depend on the products and the destination (contact us about this).

Items must be returned within 30 days of receiving your order. The goods must be returned in the same condition as they were received, be unused, have all tags attached and contain all original packaging.

Refunds are processed within 14 days from the time we receive the item(s).